Field Application Engineer

We are looking for a talented Field Application Engineer who is passionate about building and implementing solutions for complex space missions. He/she will be responsible for managing the technology evaluation, validation, solution architecture and design stages in our application process. This is a customer-facing role, owning the overall technical relationship between our key customers and Ramon.Space storage and computing platforms. Come explore space with us!

What you will be doing….

• Implement microcontroller and/or processor solutions to customers
• Lead customers in requirements gathering, definition, designing, and hands-on storage/ communication system implementation
• Ensure successful delivery of our space storage systems throughout the entire program lifecycle
• Perform troubleshooting on issues and perform tests on bugs
• Work with business and technology stakeholders to ensure customer requirements are met
• Become Ramon.Space technology and solutions expert, transferring customer needs into customized solutions
• Present technical solutions and demos to prospective space customers and partners
• Provide technical support to customer and configure customer’s services to ensure operability
• Provide prompt and thorough technical support for on-going design activity
• Work closely with sales and business development teams on customer and market engagements to align proper product offering to end customer opportunities
• Keep up to date with emerging trends in all relevant areas of space
• Work with marketing team to develop influential white papers/presentations
• Present at technical conferences and facilitate product specific customer training sessions
• Travel to multiple locations for customer engagements

Requirements:

• Minimum 7 years of experience in technical related role in storage or communication systems
• 5 years of experience in a similar role defining architecture, designs and solutions in computing, storage or communication systems. Prior experience in space technology is an advantage
• Bachelor’s degree in Electrical Engineering, Computer Science or Computer Engineering or related technical degree
• Demonstrated success as a technical lead for complex system architectures
• Can-do attitude for resolving problems, programming, complexity analytics and large-scale system design
• Experience working with customers in all stages of the program lifecycle
• Exceptional presentation and written communication skills
• Build strong, influential technical relationships with the customer (via face-to-face and remote interaction) in order to secure commitment
• Drive customer requirements into products roadmap and product planning processes
• Ability to work and operate in a highly dynamic environment
• Ability to work concurrently with multiple groups in the organization
• Hardware troubleshooting skills using an oscilloscope, logic analyzers, and signal generators
• Solid verbal and written communication skills;

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