Field Application Engineer

UNITED STATES

We are looking for a talented Field Application Engineer who is passionate about building and implementing solutions for complex space missions. He/she will be responsible for managing the technology evaluation, validation, solution architecture and design stages in our application process. This is a customer-facing role, owning the overall technical relationship between our key customers and Ramon.Space storage and computing platforms. Come explore space with us!

What you will be doing….

  • Implement microcontroller and/or processor solutions to customers
  • Lead customers in requirements gathering, definition, designing, and hands-on storage/ communication system implementation
  • Ensure successful delivery of our space storage systems throughout the entire program lifecycle
  • Perform troubleshooting on issues and perform tests on bugs
  • Work with business and technology stakeholders to ensure customer requirements are met
  • Become Ramon.Space technology and solutions expert, transferring customer needs into customized solutions
  • Present technical solutions and demos to prospective space customers and partners
  • Provide technical support to customer and configure customer’s services to ensure operability
  • Provide prompt and thorough technical support for on-going design activity
  • Work closely with sales and business development teams on customer and market engagements to align proper product offering to end customer opportunities
  • Keep up to date with emerging trends in all relevant areas of space
  • Work with marketing team to develop influential white papers/presentations
  • Present at technical conferences and facilitate product specific customer training sessions
  • Travel to multiple locations for customer engagements

Requirements:

  • Minimum 7 years of experience in technical related role in storage or communication systems
  • 5 years of experience in a similar role defining architecture, designs and solutions in computing, storage or communication systems. Prior experience in space technology is an advantage
  • Bachelor’s degree in Electrical Engineering, Computer Science or Computer Engineering or related technical degree
  • Demonstrated success as a technical lead for complex system architectures
  • Can-do attitude for resolving problems, programming, complexity analytics and large-scale system design
  • Experience working with customers in all stages of the program lifecycle
  • Exceptional presentation and written communication skills
  • Build strong, influential technical relationships with the customer (via face-to-face and remote interaction) in order to secure commitment
  • Drive customer requirements into products roadmap and product planning processes
  • Ability to work and operate in a highly dynamic environment
  • Ability to work concurrently with multiple groups in the organization
  • Hardware troubleshooting skills using an oscilloscope, logic analyzers, and signal generators
  • Solid verbal and written communication skills;
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